General Manager

Subway - Mifflinville, PA

Full-time - Mid Level

Mifflinville, PA

Food Services and Drinking Places

About the position

The General Manager (GM) at Subway is responsible for overseeing the daily operations of the restaurant, ensuring exceptional customer service, maintaining food safety standards, and managing financial controls. The GM leads the management team to motivate staff, maintain a well-stocked facility, and drive sales while adhering to company policies and health regulations. This role requires a hands-on approach to leadership and a commitment to creating a positive dining experience for guests.

Responsibilities

• Oversee daily restaurant operations and ensure compliance with health and safety regulations.
• Motivate and manage the restaurant staff to provide excellent customer service.
• Maintain financial controls and manage the restaurant's budget effectively.
• Ensure the restaurant is well-staffed to meet customer demand and manage employee performance.
• Conduct regular inspections to maintain cleanliness and safety standards in all areas of the restaurant.
• Implement food safety practices and uphold ServSafe guidelines.
• Manage inventory levels to ensure adequate stock and minimize waste.
• Drive sales through effective marketing strategies and community involvement.
• Establish and monitor sales goals and forecasts to meet budget expectations.

Requirements

• High school diploma or GED required.
• ServSafe certification is mandatory.
• Experience in a fast-paced food service environment is preferred.
• Strong leadership and team management skills are essential.
• Ability to work long and irregular shifts as needed.

Nice-to-haves

• Previous experience in a managerial role within the food service industry.
• Knowledge of inventory management and cost control practices.

Benefits

• Competitive salary based on experience.
• Opportunities for career advancement within the company.