General Manager

$50,000 - $60,000/Yr

Zaxby's - Hopkinsville, KY

Full-time - Mid Level

Hopkinsville, KY

Food Services and Drinking Places

About the position

As a General Manager at Zaxby's, you will oversee the overall operations and performance of the restaurant, ensuring excellent customer service and achieving sales and profit goals. This role involves managing a team, monitoring inventory, ensuring compliance with health regulations, and developing marketing initiatives to attract new customers.

Responsibilities

• Managing and leading a team of employees to ensure excellent customer service
• Developing and implementing strategies to achieve sales and profit goals
• Monitoring inventory levels and ordering supplies as needed
• Ensuring compliance with health and safety regulations
• Handling customer complaints and resolving issues in a timely manner
• Training and mentoring management staff to enhance their skills and performance
• Collaborating with other departments to coordinate operations and achieve organizational objectives
• Conducting regular performance evaluations and providing feedback to employees
• Developing and implementing marketing initiatives to attract new customers

Requirements

• Strong leadership abilities with the ability to motivate and inspire a team
• Excellent communication skills, both verbal and written
• Experience in the hospitality industry, including food service management or hotel management
• Proficiency in Par POS or similar restaurant management software
• Knowledge of food preparation techniques and food safety regulations
• Ability to handle multiple tasks simultaneously in a fast-paced environment
• Strong problem-solving skills with the ability to make quick decisions
• Attention to detail and a commitment to delivering high-quality service

Benefits

• Paid training
• Health insurance
• Dental insurance
• Paid time off
• Employee discount
• Flexible schedule