General Manager

Freddy's Frozen Custard & Steakburgers - North Olmsted, OH

Full-time - Mid Level

North Olmsted, OH

Food Services and Drinking Places

About the position

The General Manager at Freddy's Frozen Custard & Steakburgers is responsible for leading the team to meet service and quality expectations while fostering a fun and fulfilling work environment. This role emphasizes guest relations, employee development, and business growth, ensuring high-quality food service and a positive dining experience.

Responsibilities

• Lead the service and quality expectations of the team.
• Provide a fun, fast-paced, and fulfilling work environment for team members.
• Focus on guest relations and employee development.
• Manage financial statements, sales reports, and performance data to measure productivity.
• Motivate, train, and hold accountable a diverse staff in a fast-paced environment.
• Set and maintain inventory and schedules, and manage labor effectively.

Requirements

• Prior restaurant management or leadership experience with a successful history of quality guest service.
• Experience in financial statements, sales reports, or performance data analysis.
• Strong attention to detail and quality standards.
• Ability to communicate effectively with guests and team members.
• Proficient in typical desktop software programs.
• Experience in setting and maintaining inventory and labor management.

Nice-to-haves

• Experience in profit and loss management.
• Aptitude towards learning, coaching, and teamwork.

Benefits

• Paid training
• AD&D insurance
• Disability insurance
• Health insurance
• Dental insurance
• Meals & incidentals stipend
• Paid time off
• Vision insurance
• 401(k) matching