General Manager

$62,000 - $72,000/Yr

The Statement Group - Springfield, MA

Full-time - Mid Level

Springfield, MA

Professional, Scientific, and Technical Services

About the position

The General Manager at The Place 2 Be is responsible for overseeing the daily operations of the restaurant, driving sales, ensuring exceptional guest service, and leading a team to achieve operational excellence. This role requires a strong leader who can effectively manage service while fostering a positive work environment.

Responsibilities

• Manage all aspects of restaurant operations, including sales, inventory control, and administrative tasks.
• Lead and motivate the team to achieve sales targets and deliver outstanding guest service.
• Conduct interviews and hire qualified staff to build a strong team.
• Develop and implement effective promotional strategies to enhance restaurant performance.
• Monitor liquor inventory levels and ensure proper stock management to meet guest demand.
• Analyze sales data and prepare reports to identify trends and areas for improvement.
• Maintain high standards of food & beverage presentation and cleanliness.
• Address guest inquiries and resolve issues promptly to ensure satisfaction.

Requirements

• Proven experience in restaurant management.
• Strong leadership skills with the ability to inspire and develop team members.
• Excellent guest service skills with a commitment to enhancing the guest experience.
• Proficient in administrative tasks related to operations.
• Experience in interviewing, hiring and training staff effectively.
• Solid understanding of sales management principles and practices.
• Ability to control liquor inventory efficiently while minimizing losses.
• Strong communication skills, both verbal and written, with an emphasis on teamwork.

Benefits

• Health insurance
• Paid time off
• Employee discount
• Flexible schedule