General Manager

Chipotle - Pittsfield, MA

Full-time - Manager

Pittsfield, MA

Food Services and Drinking Places

About the position

The position involves leading a restaurant team at Chipotle, ensuring successful day-to-day operations while embodying the company's values and culture. The role focuses on training and developing staff, managing budgets, and fostering a positive work environment to enhance customer experience and operational efficiency.

Responsibilities

• Leading the restaurant team in successful day-to-day operations by example and as a role model of Chipotle's standards and behaviors.
• Properly training and developing Crew, Hourly Managers, and Apprentices through quality orientations and performance evaluations.
• Coaching and counseling employees on a timely basis.
• Making decisions on promotions and terminations of employees, and taking appropriate action.
• Identifying talent, interviewing, and hiring new Crew members.
• Demonstrating a management style reflective of Chipotle's values and culture.
• Fostering an environment of teamwork.
• Successfully communicating company changes and focus to the team.
• Ensuring that employees are paid properly and receive appropriate benefits.
• Writing schedules that meet business needs while maintaining financial responsibility.
• Building sales and managing the restaurant budget.
• Compiling, preparing, and maintaining P&L statements, budgets, and cost controls.
• Implementing and practicing proper payroll procedures.
• Performing required administrative duties on time, including processing required paperwork.
• Ensuring safety and security standards are emphasized and adhered to.

Requirements

• Ability to develop positive working relationships with all restaurant personnel.
• Exceptional customer service skills.
• Ability to speak, write, read, and understand the primary language(s) of the work location.
• Ability to adapt and succeed in a fast-paced environment.
• Previous restaurant management experience.
• Experience as a Chipotle Apprentice.
• Applied experience handling OSHA, EEOC, and health department matters.
• A.A. or B.A./B.S in a related field.
• Knowledge of and ability to use a PC and Microsoft Office Suite.