General Manager

Dunham's Sports - Howell, MI

Full-time - Manager

Howell, MI

1,001-5,000 employees

Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

About the position

The General Manager at Dunham's Sports is responsible for overseeing the operational, merchandising, and administrative functions of the store. This role requires strong leadership and the ability to provide exceptional customer service while driving sales and managing a team. The position is set in a fast-paced retail environment focused on sporting goods, where enthusiasm and a positive attitude are essential.

Responsibilities

• Oversee operational, merchandising, and administrative functions within the store.
• Lead and train staff to provide exceptional customer service.
• Manage store opening and closing responsibilities.
• Drive sales through customer service and report analysis.

Requirements

• Must have 5 years of retail management experience.
• Strong organizational and leadership skills.
• Excellent interpersonal communication skills.
• Problem-solving ability and analytical skills.
• Ability to train and motivate staff to provide high levels of customer service.

Nice-to-haves

• Knowledge of sporting goods, including apparel, field & stream, footwear, exercise, and general athletics.

Benefits

• Merchandise discount
• Health, dental and vision coverage
• Prescription plan
• Life, STD, LTD insurance