General Manager

Skyline Chili

Full-time - Mid Level

Food Services and Drinking Places

About the position

The General Manager at Skyline Chili is responsible for overseeing the entire operational efforts of the restaurant, ensuring financial success, safety, hospitality, quality, service, and cleanliness. This role emphasizes a people-first culture, focusing on guest service and team development in a fun and positive environment.

Responsibilities

• Direct and administer the entire operational efforts of the restaurant.
• Ensure on-target financial results, safety, security, hospitality, quality, service, and cleanliness.
• Follow established policies and procedures according to standard operating procedures and human resource policies.
• Ensure customers are promptly and professionally served according to company guidelines.
• Select, train, direct, develop, and supervise restaurant team members.
• Deliver restaurant services efficiently and effectively in accordance with company policies and standards.
• Maintain good business relationships with customers and resolve their questions and problems promptly.
• Develop and train restaurant personnel to ensure efficiency and coordination of activities.
• Provide accurate and timely required reports and records.
• Suggest improvements for efficiency or effectiveness in operations.
• Maintain good working relationships with restaurant and corporate personnel.
• Ensure restaurant profitability aligns with company expectations.

Requirements

• 3-5 years of leadership experience in the restaurant industry.
• Strong team leadership and development skills.
• Passion for hospitality and guest service.