General Manager

$45,000 - $60,000/Yr

Dunkin' | ZSC Enterprises - Jonesboro, GA

Part-time,Full-time - Entry Level

Jonesboro, GA

About the position

The General Manager at Dunkin' is responsible for overseeing the daily operations of the restaurant, ensuring a high level of customer service, and fostering a positive team environment. This role emphasizes leadership, problem-solving, and the ability to develop a strong team while maintaining a focus on results and customer satisfaction.

Responsibilities

• Oversee daily operations of the restaurant
• Maintain a customer service focus
• Develop and lead a great team
• Provide clear and precise directions to staff
• Identify and foresee potential problems before they occur
• Ensure compliance with health and safety regulations
• Manage inventory and supplies effectively
• Implement training programs for new employees
• Monitor and improve team performance
• Handle customer complaints and feedback professionally

Requirements

• Previous managerial experience preferred but not required
• Experience in fast food or quick service restaurant preferred but not required
• Strong verbal and written communication skills
• Top-notch customer service skills
• Ability to foresee problems before they occur
• Arrives on time and is dependable
• Leadership qualities and role model for employees

Nice-to-haves

• Experience in restaurant management
• Knowledge of Dunkin' products and services
• Ability to work in a fast-paced environment

Benefits

• Health insurance
• Paid time off
• Monthly Bonus
• Appreciation & Retention Bonus
• Free Meals