General Manager

Dunham's Sports - Wooster, OH

Full-time - Manager

Wooster, OH

101-250 employees

Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

About the position

The General Manager at Dunham's Sports is responsible for overseeing the operational, merchandising, and administrative functions of the store. This role requires strong leadership and organizational skills to ensure exceptional customer service and to drive sales. The General Manager will lead and train staff, manage store opening and closing procedures, and analyze reports to enhance store performance.

Responsibilities

• Oversee operational, merchandising, and administrative functions within the store.
• Lead and train staff to provide exceptional customer service.
• Manage store opening and closing responsibilities.
• Drive sales through customer service and report analysis.

Requirements

• Must have 5 years of retail management experience.
• Strong organizational and leadership skills.
• Excellent interpersonal communication skills.
• Problem-solving ability and analytical skills.
• Ability to provide high-level customer service and train staff.
• Enthusiasm and initiative to create a positive work environment.

Nice-to-haves

• Knowledge of merchandise such as apparel, field & stream, footwear, exercise, and general athletics.

Benefits

• Merchandise discount
• Health, dental and vision coverage
• Prescription plan
• Life, STD, LTD insurance