General Manager

Dunham's Sports - Rome, GA

Full-time - Manager

Rome, GA

101-250 employees

Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

About the position

The General Manager at Dunham's Sports is responsible for overseeing the operational, merchandising, and administrative functions of the store. This role involves leading and training staff to provide exceptional customer service, driving sales through effective customer engagement, and ensuring the store meets its operational goals. The position requires a strong focus on creating a positive work environment and fostering enthusiasm among team members.

Responsibilities

• Oversee operational, merchandising, and administrative functions within the store.
• Lead and train staff to provide exceptional customer service.
• Manage store opening and closing responsibilities.
• Drive sales through customer service and report analysis.

Requirements

• Must have 5 years of retail management experience.
• Strong organizational and leadership skills.
• Excellent interpersonal communication skills.
• Problem-solving ability and analytical skills.
• Ability to provide high-level customer service and train staff accordingly.
• Knowledge of merchandise, including apparel, field & stream, footwear, exercise, and general athletics.

Nice-to-haves

• Enthusiasm and initiative to create a positive work environment.

Benefits

• Merchandise discount
• Flexible scheduling