General Manager

Klein Tools - Feasterville-Trevose, PA

Full-time - Senior

Feasterville-Trevose, PA

Machinery Manufacturing

About the position

The General Manager at Klein Tools is responsible for driving business growth through innovative product development and strategic sales and marketing initiatives. This role encompasses profit and loss responsibility, overseeing various departments including Information Technology, Human Resources, and Finance to support overall business objectives. The General Manager will work closely with key consumers, channel partners, and vendors to enhance the company's market presence and profitability.

Responsibilities

• Manage and deliver corporate strategy to maximize revenue, profitability, and customer satisfaction.
• Achieve new product sales as a percent of total sales through NPD roadmap planning, end user research, and tactical project execution.
• Maximize sales efficiency by prioritizing and directing the direct sales team, independent sales rep agencies, and distribution partners.
• Manage the marketing communication message and creative execution to achieve sales objectives.
• Provide guidance and oversight to Finance, IT, and HR departments to ensure corporate guidelines are met.
• Develop and manage sales forecasts to optimize customer responsiveness.
• Develop and manage budgets for the business unit for approval and perform to meet or exceed approved budget.
• Develop, gain approval for, and implement rolling three-year strategic plans for the business unit.
• Provide strategic advice to ownership and upper management regarding market conditions and current results.
• Ensure company policies and legal guidelines are communicated and followed throughout the company.
• Establish and maintain key relationships with strategic customers and vendors.
• Act as the public speaker and public relations representative of the company.
• Manage subordinates with responsibility for overall direction, coordination, and evaluation of employees.
• Prepare for and participate in monthly staff meetings with prepared status reports.

Requirements

• Bachelor's Degree (4 years) required; MBA preferred.
• Minimum of 10 years of experience in identifying and launching new products to market.
• At least 10 years of B2B industry experience, preferably with engineered and/or capital products.
• Proven experience with Profit & Loss (P&L) responsibility.
• In-depth knowledge of the new product life cycle, from conception to launch.
• Strong understanding of market changes and influencing forces.
• Expertise in Corporate Finance and performance metrics.
• Experience managing cross-functional teams with multiple direct reports.
• Strategic business development planning experience, including product management and go-to-market strategy.
• Exceptional organizational, leadership, communication, interpersonal, and presentation skills.
• Ability to communicate effectively with all levels of the organization.
• Results-oriented with a sense of urgency and a drive to achieve goals.
• Proficiency in using analytics to drive decisions and achieve Key Performance Indicators (KPIs).

Benefits

• 401(k) matching
• Dental insurance
• Health insurance
• Paid holidays
• Professional development assistance
• Profit sharing
• Vision insurance