General Manager

Legacy Partners - Lincoln, NE

Full-time - Mid Level

Lincoln, NE

Professional, Scientific, and Technical Services

About the position

LSP is seeking a General Manager to oversee all aspects of a home service company in Lincoln, Nebraska. The role focuses on ensuring operational excellence, profitability, and customer satisfaction while providing strategic guidance and fostering a positive work environment. This position is ideal for a results-oriented leader looking to make a significant impact within the organization.

Responsibilities

• Develop and implement strategic plans to drive business growth, expand market share, and achieve financial objectives.
• Collaborate with key stakeholders to set organizational goals and objectives, ensuring alignment with the company's vision and mission.
• Oversee all operational functions, including service delivery, customer satisfaction, employee performance, and resource management.
• Foster a culture of continuous improvement, driving operational efficiency and effectiveness throughout the organization.
• Lead, mentor, and inspire a team of managers and employees, fostering a positive and collaborative work environment.
• Identify talent needs, participate in the recruitment and selection process, and support the professional development of employees.
• Champion a customer-centric approach throughout the organization, ensuring exceptional service delivery and customer satisfaction.
• Ensure compliance with all relevant regulations, industry standards, and safety protocols.

Requirements

• 5+ years of proven experience in a leadership role, preferably within the home service industry or a related field.
• Strong business acumen, with a track record of driving growth and profitability.
• Exceptional leadership and team-building skills, with the ability to motivate and inspire others.
• Excellent strategic thinking and problem-solving abilities.
• Strong financial management skills, including budgeting and financial analysis.
• Outstanding communication and interpersonal skills, with the ability to build relationships with employees, customers, and stakeholders.
• Demonstrated ability to make sound decisions under pressure and navigate complex situations.
• Knowledge of the home service industry and related regulatory requirements.
• Proficiency in using technology and software systems to drive operational efficiencies.
• Knowledge of ServiceTitan is a plus.

Nice-to-haves

• Customer service focus and mindset, putting employees and Partners first.
• Exceptional problem-solving and conflict resolution abilities.
• Highly organized with attention to detail.
• Exhibit a high level of integrity.

Benefits

• Full medical, dental, and vision packages including fully employer paid options.
• 401(k) with company match.
• Leadership training that directly results in bigger career opportunities.
• Continuous education stipends available.