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General Manager
McDonald's - Pasadena, CA
posted 4 days ago
About the position
The General Manager is responsible for running a profitable restaurant and for making sure the restaurant meets McDonald's critical customer standards of Quality, Service, and Cleanliness. These standards are high, so this is an extra-important role! The General Manager works with his/her leader to set the restaurant's goals and builds a plan to achieve those goals. This role is vital to the operations within the restaurant because you'll lead the experience, manage all aspects within the restaurant, including food production, guest service and experience, and direct crew and manager work.
Responsibilities
- Manage all aspects within the restaurant, including food production, guest service and experience, and direct crew and manager work
- Proactively lead and manage all People processes including but not limited to: Recruiting, Hiring and Onboarding, Staffing, Performance Management, Train, coach and motivate
- Plan for and make critical business decisions around inventory, budget, and food ordering/costs
- Ensure food safety measures are set and achieved to McDonald's standards of excellence
- Maintain high level of standard for guest and employee safety
- Oversee all operational needs of the restaurant, including maintenance plans to meet and exceed standards of excellence
Requirements
- Must be 18 years of age or older to work in management
- Must be a legal U.S. citizen
- Must have a California Food Handler Card verified by an accredited source (training provided at orientation)
- A commitment to excellence and safety in the workplace
- Strong customer service and support skills
- The ability to communicate effectively and anticipate customer needs
- To provide solutions and make decisions in a fast-paced environment
Benefits
- Free employee meals - Applicable immediately before, during or after shifts
- Free uniforms - 2 sets of uniforms provided at orientation
- Flexible hours - Choose the hours that work for you
- Paid Vacation - 5-15 days/year
- 401(k) Retirement Savings Plan - Available for eligible employees
- Health Insurance - Available for eligible employees
- Dental Insurance - Available for eligible employees
- Anniversary Splash - Available for eligible employees
- Bereavement Leave
- College tuition assistance - Up to $2500/year for eligible employees
- High School Diploma Program - Earn your HS Diploma at your pace and at no cost through Career Online High School
- English Under the Arches - Improve your English skills for FREE through our ESL Classes
- Education & Career Advising - Schedule 1-on-1 advising sessions, available in both English and Spanish
- Colorado Technical University - Earn a 100% tuition-covered college degree through our partnership with CTU
- Leadership development program - Growth opportunity and on-the-job skills training classes
- Celebrations - Employee recognition events, birthday and anniversary celebrations
- Company awards - Contests and prizes (Employee of the Month, drive-thru contests, anniversary awards)
- End-of-Year Holiday Gift
- Paid sick time to eligible employees in accordance with California law
