General Manager

$87,360 - $112,320/Yr

Ulta Beauty - Kirkland, WA

Full-time - Manager

Kirkland, WA

Health and Personal Care Retailers

About the position

The General Manager (GM) at Ulta Beauty is responsible for leading a retail store to achieve top-line sales growth while embodying the company's mission, vision, and values. This role involves managing a team of managers and associates, focusing on performance, people development, and process excellence to create an exceptional guest experience and drive profitability.

Responsibilities

• Promote a culture of accountability to meet or exceed sales and service goals.
• Drive company profitability through operational excellence and expense control.
• Leverage store forecasts and payroll budgets to maximize productivity and achieve sales goals.
• Address issues identified by financial and operational reporting to drive profitability.
• Perform makeup applications and product demonstrations to enhance guest service experience.
• Stay informed about industry trends and products to better serve guests.
• Maintain regular attendance and hold associates accountable to attendance policies.
• Attract, hire, and retain a diverse team of top talent.
• Address policy violations with appropriate corrective action in accordance with company policies.
• Build a highly engaged team through effective collaboration and communication.
• Create an inclusive environment that encourages growth and engagement of associates.
• Lead manager and associate development through training and performance reviews.
• Participate in ongoing training for continuous professional development.
• Model open communication by sharing enterprise strategy with direct reports.
• Promote teamwork by working alongside the management team and providing clear direction.
• Execute the Guest Engagement Leader program to drive business results across all metrics.
• Ensure compliance with company policies and standards.
• Adhere to and enforce the company's dress code.
• Schedule associates effectively to provide exceptional guest experiences.
• Protect company assets and minimize loss through compliance with operating procedures.
• Execute inventory control processes and complete theft reporting as necessary.
• Support continuous improvement by influencing the adoption of company initiatives and technology.

Requirements

• Bachelor's degree preferred.
• 3-5+ years of fast-paced retail management experience.
• Success in driving top-line sales and managing payroll budgets.
• Proven ability in monitoring inventory levels and achieving operational excellence.
• Experience in attracting, developing, and motivating top talent.
• Strong collaboration and interpersonal skills.
• Proficient with basic technology, including Point of Sale systems and Microsoft Office.

Nice-to-haves

• Experience in the beauty industry.
• Knowledge of cosmetics and skincare products.

Benefits

• Paid time off
• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Disability benefits
• Opportunity for bonuses based on performance