General Manager

$92,000 - $107,468/Yr

Dave & Buster's - Plymouth Meeting, PA

Full-time - Manager

Plymouth Meeting, PA

1,001-5,000 employees

Food Services and Drinking Places

About the position

The General Manager at Dave & Buster's is responsible for leading and motivating the team to achieve business success while maintaining a fun and engaging culture. This role involves overseeing strategic initiatives, ensuring operational standards are met, and driving financial results through effective management of staff and resources.

Responsibilities

• Hire, train, retain, and develop team members to ensure exceptional customer service.
• Cultivate a strategic team environment and direct the management team to maintain high performance standards.
• Execute staff training programs and ensure appropriate staffing levels for optimal customer experience.
• Lead and influence management staff through effective motivation and leveraging individual strengths.
• Select and develop Department Heads and Certified Trainers for internal promotion opportunities.
• Execute employee recognition and incentive programs to promote positive employee relations.
• Analyze financial reports and develop action plans to grow revenue and control expenses.
• Create annual budget and business plan to meet targeted financial performance.
• Capitalize on business opportunities by executing marketing strategies to drive sales.
• Maintain a strong community presence through partnerships with local organizations.
• Deliver an unparalleled guest experience through quality operations and attention to detail.

Requirements

• Demonstrated knowledge and execution of current D&B operating standards.
• Ability to develop team members in areas of responsibility.
• Proven track record of achieving expected store financial results.

Nice-to-haves

• Strong communication skills, both written and verbal.
• Ability to establish working relationships with employees, management, and vendors.
• Innovative and strategic thinker with culinary strategy development skills.

Benefits

• Competitive salary ranging from $92,000 to $107,468 per year.
• Equal opportunity employer with participation in E-Verify.