General Manager

$200,000 - $220,000/Yr

Hhm Hotels - Washington, DC

Full-time - Senior

Washington, DC

Accommodation

About the position

The General Manager at The Morrow Hotel Washington, DC, Curio Collection by Hilton, is responsible for leading and managing hotel operations to maximize profits and ensure the highest level of guest satisfaction. This role involves overseeing various departments, implementing service standards, and developing strategies for financial performance and operational excellence. The General Manager will also engage with the community and foster employee development within a dynamic and contemporary hotel environment.

Responsibilities

• Lead, inspire, and mentor a diverse team of department heads.
• Ensure the highest level of guest satisfaction by overseeing service standards and personalized experiences.
• Develop and execute strategies to maximize revenue and optimize expenses.
• Monitor financial performance and implement corrective actions as needed.
• Oversee all aspects of hotel management, including front office, housekeeping, food and beverage, and maintenance.
• Implement best practices to uphold quality and safety standards.
• Establish strong relationships within the community and act as a brand ambassador.
• Collaborate with executive leadership to develop long-term strategies for sustainable growth.
• Foster a culture of continuous learning and professional development.

Requirements

• Associate or Bachelor's Degree in Business, Hospitality or a related field is preferred.
• 5+ years as a General Manager or similar leadership role in a lifestyle hotel or boutique setting.
• Strong financial acumen and the ability to analyze data, develop budgets, and manage financial performance.

Benefits

• Medical, Dental and Vision Health Insurance
• Paid Time Off
• 401k Company Match
• Free Basic Life Insurance
• Travel Discounts
• Commuter Transit and Commuter Parking Benefits
• Quarterly Bonuses and Incentives
• Employee Assistance and Wellness Program
• Educational/Professional Development
• Technology Reimbursements