General Manager

$53,165 - $110,240/Yr

Jiffy Lube - Hilton Head Island, SC

Full-time - Manager

Hilton Head Island, SC

251-500 employees

Repair and Maintenance

About the position

The General Manager will lead and supervise store operations, ensuring a smooth and efficient workflow while providing excellent customer service. This role involves training and managing store teammates, maintaining inventory and equipment, and upholding safety and operational standards. The General Manager will also be responsible for budgeting, sales forecasting, and performance management, contributing to the overall success of the store.

Responsibilities

• Provide prompt and courteous guest service, answer questions, and investigate and resolve guest problems and complaints
• Maintain inventory control with thorough knowledge of cost of goods, turn-ratio, ordering and receiving products
• Responsible for budgeting, sales forecasts, P/L performance, and understanding factors affecting sales and profit
• Maintain or direct the maintenance of the building, equipment, and grounds
• Troubleshoot and coordinate the ongoing maintenance of the POS system
• Provide supervision and training to teammates including scheduling, coaching, performance management, and performance appraisals
• Hold teammates accountable and utilize appropriate performance management techniques
• Arrange for employment advertising, interview, and select teammates
• Monitor staffing levels and adjust accordingly to maintain labor control
• Conduct Teammate Orientation meetings if needed
• Provide safety, security, and environmental leadership for all store personnel
• Open and close the store as necessary
• Complete daily, weekly, and monthly paperwork and ship or store paperwork as necessary
• Maintain and enforce proper cash controls
• Partner with the Loss Prevention Department to ensure policy compliance
• Assist at other locations as directed

Requirements

• Strong work ethic; independently motivated to produce results
• Ability to review, analyze, and interpret information, identify problems, and make decisions
• Ability to read, understand, and follow procedures and guidelines
• Commitment to following established safety policies and procedures

Nice-to-haves

• Experience in retail management or a similar role
• Knowledge of automotive service industry

Benefits

• Pay starts at $53,165.00 per year
• Incentive bonus pay for performance
• Access to earnings through DailyPay
• Employee discount program
• Medical coverage
• 401(K) retirement plans
• Training certifications
• Paid vacation days
• Swag awards