General Manager

$90,000 - $95,000/Yr

Marriott International - Vancouver, WA

Full-time - Manager

Vancouver, WA

Accommodation

About the position

The General Manager at Residence Inn Portland Vancouver is responsible for maximizing guest satisfaction and ensuring the efficient operation of the hotel. This role involves leading the hotel management team with a focus on profitability through revenue generation, cost control, and the development of future leaders within the organization.

Responsibilities

• Maximize guest satisfaction and efficient hotel operations.
• Lead the hotel management team to achieve profitability through revenue generation and cost control.
• Maintain high standards of personal appearance and grooming according to hotel guidelines.
• Ensure adherence to safety and operational standards and regulations.
• Communicate and correct deficiencies in various departments as necessary.
• Work with Department Heads to understand each position's impact on hotel operations.
• Participate in sales efforts and meet with important clients.
• Develop managerial and hourly employees through training programs.
• Conduct bi-weekly one-on-ones with Department Heads for personnel development.
• Create an environment for empowered decision-making to enhance guest satisfaction.
• Generate and prepare financial reports as required by corporate standards.
• Ensure compliance with training in service standards across departments.
• Oversee recruiting, hiring, and training to maintain appropriate staffing levels.
• Conduct weekly meetings with department managers to address operational settings.
• Ensure completion of Preventative Maintenance and Deep Cleaning Programs through inspections.
• Maintain professional relationships and open communication with all staff.
• Support operations during peak periods and ensure fair treatment of employees.
• Conduct regular property walks to ensure cleanliness and sanitization.
• Maintain safety procedures and ensure compliance with safety audits.

Requirements

• At least 5+ years of progressive experience in an Executive and/or Leadership role in a hotel.
• A 4-year college degree is preferred.
• Previous leadership experience required.

Nice-to-haves

• Valid CPR Certification
• Experience in Leadership

Benefits

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid holidays
• Paid sick time
• Tuition reimbursement