General Manager

$160,000 - $160,000/Yr

John Henry's Plumbing, Heating, Air, and Electrical - Lincoln, NE

Full-time - Mid Level

Lincoln, NE

About the position

We are seeking a General Manager to oversee all aspects of a home service company in Lincoln, Nebraska. This role focuses on ensuring operational excellence, profitability, and customer satisfaction while providing strategic guidance and fostering a positive work environment. The General Manager will lead a dedicated team and contribute significantly to the organization's success.

Responsibilities

• Develop and implement strategic plans to drive business growth and achieve financial objectives.
• Collaborate with stakeholders to set organizational goals and ensure alignment with the company's vision.
• Oversee operational functions, including service delivery, customer satisfaction, and resource management.
• Foster a culture of continuous improvement and operational efficiency.
• Lead, mentor, and inspire a team of managers and employees.
• Identify talent needs and support the recruitment and professional development of employees.
• Champion a customer-centric approach to ensure exceptional service delivery.
• Ensure compliance with relevant regulations and safety protocols.

Requirements

• 5+ years of proven experience in a leadership role, preferably in the home service industry.
• Strong business acumen with a track record of driving growth and profitability.
• Exceptional leadership and team-building skills.
• Excellent strategic thinking and problem-solving abilities.
• Strong financial management skills, including budgeting and financial analysis.
• Outstanding communication and interpersonal skills.
• Demonstrated ability to make sound decisions under pressure.
• Knowledge of the home service industry and related regulatory requirements.
• Proficiency in using technology and software systems to drive operational efficiencies.

Nice-to-haves

• Knowledge of ServiceTitan is a plus.

Benefits

• 401(k) matching
• Dental insurance
• Health insurance
• Vision insurance
• Leadership training provided