General Manager

Dunham's Sports - Alpena, MI

Full-time - Manager

Alpena, MI

101-250 employees

Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

About the position

The General Manager at Dunham's Sports is responsible for overseeing the operational, merchandising, and administrative functions of the store. This role requires strong leadership and communication skills to train staff and ensure exceptional customer service. The General Manager will also drive sales through effective customer engagement and report analysis, all within a fun and fast-paced retail environment.

Responsibilities

• Oversee operational, merchandising, and administrative functions within the store.
• Lead and train staff to provide exceptional customer service.
• Manage store opening and closing responsibilities.
• Drive sales through customer service and report analysis.

Requirements

• Must have 5 years of retail management experience.
• Strong organizational and leadership skills.
• Excellent interpersonal communication skills.
• Problem-solving ability and analytical skills.
• Ability to provide high-level customer service and train staff accordingly.
• Enthusiasm and initiative to create a positive work environment.

Nice-to-haves

• Knowledge of merchandise such as apparel, field & stream, footwear, exercise, and general athletics.

Benefits

• Merchandise discount
• Health, dental and vision coverage
• Prescription plan
• Life, STD, LTD insurance