General Manager

$70,000 - $85,000/Yr

1-800-GOT-JUNK? - Houston, TX

Full-time - Senior

Houston, TX

Waste Management and Remediation Services

About the position

The General Manager at 1-800-GOT-JUNK? will play a pivotal role in overseeing and maintaining operational excellence within the Houston franchise. This position is crucial for managing the Operations department, which includes supervising multiple Operations Managers and ensuring the implementation of company standards across various operational processes. The ideal candidate will be a dynamic leader who thrives in a fast-paced environment and is committed to driving growth and excellence in service delivery.

Responsibilities

• Oversee and maintain operating excellence across the company.
• Supervise the entire Operations department for the Houston franchise.
• Set and hold accountable to company standards including facility, operational, equipment, safety, and training standards.
• Implement Junktion Standards companywide.
• Define, implement, and revise operational policies and procedures.
• Lead operational staff meetings focusing on metrics, goal setting, and performance reviews.
• Train and develop operations staff to uphold operational excellence.
• Develop and execute new growth directives.
• Collaborate with human resources to create job descriptions and oversee employee training programs.
• Develop and implement staff evaluation parameters in collaboration with HR.
• Liaise with other leadership team heads to develop financial plans and ensure operational excellence.
• Track company revenue margins and conduct budget reviews to maximize profits.

Requirements

• 5 years of Operations Supervisory experience required.
• Bachelor's degree required.
• Proficiency in Asana and G-Suite, with knowledge of E.O.S.
• Ability to multitask, work under pressure, and meet deadlines.
• Willingness to travel to multiple locations as necessary.
• Willingness to submit to background check and drug screening.

Nice-to-haves

• Experience in multi-unit operations supervision in a franchise system.
• Team-minded individual with a competitive and winning attitude.
• Sales experience (3 years preferred).
• Crew management experience (5 years preferred).

Benefits

• Health insurance
• Dental insurance
• 401(k)
• Paid time off
• Vision insurance
• Employee discount