General Manager

Red Door Escape Room - Temecula - Temecula, CA

Full-time - Mid Level

Temecula, CA

About the position

The General Manager at Red Door Escape Room in Temecula is responsible for overseeing all operations of the escape room facility. This role requires a creative leader who can motivate staff, maintain the quality of puzzles and technology, and ensure a fun and engaging environment for customers. The position offers significant growth potential within a rapidly expanding company, emphasizing the importance of team building, performance management, and customer engagement.

Responsibilities

• Organize all assigned store operations and delegate responsibilities to staff.
• Proactively manage the assigned store to meet and report performance metrics.
• Effectively build strong relationships, lead, and develop a team.
• Responsible for team building, scheduling, performance management, retention, and staff development.
• Maintain operations by initiating and coordinating policies and procedures.
• Cultivate and maintain a healthy culture within the team.
• Keep knowledge and understanding of market trends.
• Perform all branch job functions including general manager, front desk, game master, marketing, design, and sales.

Requirements

• At least 2-4 years of relevant business experience, preferably in management.
• Comfortable with learning new computer applications.
• Outstanding communication and interpersonal abilities.
• Excellent organization and leadership skills.
• Able to identify talent and recruit employees.
• Analytical mind and familiarity with data analysis and budgeting principles.
• Able to promote the business to corporate clients and secure bookings.

Benefits

• Career development opportunities
• Progressive and inspiring work environment
• Investment in employee development