General Manager

$48,000 - $55,000/Yr

Unclassified - Nashville, TN

Full-time - Mid Level

Nashville, TN

About the position

The General Manager at Checkers & Rally's is responsible for overseeing the restaurant's operations, ensuring that sales and profit goals are met while providing excellent service to both guests and team members. This role involves managing the overall restaurant environment, staffing, training, and maintaining high standards of safety and cleanliness.

Responsibilities

• Meeting budgeted sales and profits by managing all aspects of the P&L.
• Continually analyzing data and developing plans to improve sales and profits and increase restaurant service and efficiency.
• Determining staffing needs and hiring the right candidates for the right position.
• Ensuring shifts are properly staffed to guarantee consistent operations and Guest satisfaction.
• Training Team Members and Managers on operations, policies and procedures and Guest service.
• Identifying and responding to complaints and policy and procedure violations.
• Providing regular feedback and coaching to employees on their performance.
• Ensuring the restaurant is a safe, clean and fun environment for employees and Guests.

Requirements

• High School Diploma or General Education Degree (GED) - Preferred.
• Food Safety Certified.
• Over 2 years restaurant management experience, preferably in Quick Service Restaurants (QSR).
• Basic math skills.
• Microsoft Office and general systems experience.
• Strong verbal and written communications skills.
• Ability to work flexible schedule and extended hours.
• High energy to keep up with a fast-paced environment.
• Commitment to core values of integrity, service, excellence, and courage to be bold & grow.

Benefits

• Dental insurance
• Health insurance
• Vision insurance
• Comprehensive benefits such as Medical Plan
• Recognition programs including bonuses and incentives such as an all expenses paid annual cruise.