General Manager

Aaron's - Oklahoma City, OK

Full-time - Mid Level

Oklahoma City, OK

Furniture, Home Furnishings, Electronics, and Appliance Retailers

About the position

As a General Manager at Aaron's, you will oversee the overall operations and profitability of the store. This role involves managing various aspects of store management, including asset management, customer growth, revenue production, associate development, and inventory control. Strong leadership and communication skills are essential to motivate and lead store associates effectively, ensuring a personal and customer-focused experience.

Responsibilities

• Manage the store to achieve planned growth and profit goals.
• Accurately report financial measures and transactions.
• Manage inventory supply to ensure adequate availability of merchandise at all times.
• Ensure that Quality Control Calls are completed on all new lease agreements within 1 business day of delivery.
• Ensure the protection of store assets and reconcile inventories weekly.
• Ensure that all company vehicles are maintained within safe operating standards.
• Ensure accurate and timely bank deposits.
• Ensure all returned merchandise is certified, reclassified and priced.
• Recruit, hire, train and develop the best team of associates for your store.
• Schedule associate coverage to ensure published hours of store operations are met.
• Close all lease agreements with a focus on customer service and establishing long-term relationships.
• Personally authorize all returns with a focus on customer relationship and ownership.
• Ensure execution of all customer service programs, company guidelines and policies.

Requirements

• Proven demonstration of strong leadership, communication and interpersonal skills.
• High level of energy and maintain professional appearance.
• A history of demonstrated selling skills.
• Effective organizational skills.
• Proven managerial skills.
• Safe driving skills and the ability to legally operate the Company Truck.
• Satisfactory MVR (driving record) and valid Driver's License.

Benefits

• Ongoing training and professional development.
• Annual National Manager Meetings for General Managers.
• Competitive bonus opportunities.