General Manager

Taco Bell - Oregon City, OR

Full-time - Mid Level

Oregon City, OR

Food Services and Drinking Places

About the position

The General Manager at Taco Bell is responsible for the profitable operation of the restaurant, ensuring adherence to company practices and procedures. This role focuses on cost control, customer service, employee development, and maximizing profits while maintaining high standards of restaurant appearance and service quality.

Responsibilities

• Ensure quality service at the front counter and check product quality.
• Train and coach employees on customer service and complaint handling.
• Conduct meetings with team members for planning and training.
• Develop and maintain acceptable sales levels using local store marketing.
• Monitor utilities and supplies to minimize costs and analyze profits and loss statements.
• Control restaurant inventory through an established system.
• Develop labor schedules and adjust based on sales volume.
• Manage cash control and follow cash handling procedures.
• Report accidents and incidents to Risk Management promptly.
• Maintain a safe work environment and achieve high health department ratings.
• Ensure adherence to cleanliness and uniform standards.
• Process payroll and maintain applicant tracking as per federal requirements.
• Conduct performance reviews and document disciplinary actions.
• Utilize a preventive maintenance system for building and equipment repairs.
• Attend scheduled meetings for planning and training purposes.
• Complete all required administrative paperwork.

Requirements

• High school diploma or GED; university degree preferred.
• Minimum of 2 years supervisory experience.
• Must be at least 18 years of age.
• Serv Safe Certified.
• Knowledge of P & L statements.
• Basic math and computer skills.
• Strong customer service skills.
• Strong communication, leadership, and conflict resolution skills.
• Open availability.