General Manager

Williamsburg Sports & Events Center - Williamsburg, VA

Full-time - Manager

Williamsburg, VA

About the position

The General Manager will oversee the day-to-day operations and strategic development of a new indoor athletic sports complex in Williamsburg, VA. This role requires a dynamic leader with a passion for sports, exceptional organizational skills, and the ability to create a positive and thriving environment for athletes and visitors. The facility is anticipated to open in Summer of 2026 and will include various sports courts, climbing equipment, and meeting spaces.

Responsibilities

• Manage all aspects of facility operations, ensuring smooth and efficient daily functioning.
• Develop and implement operational policies and procedures to optimize facility utilization.
• Recruit, train, and supervise a diverse team, including facility staff, coaches, and support personnel.
• Foster a collaborative and positive work environment to enhance employee performance.
• Develop and manage budgets, controlling costs and maximizing revenue streams.
• Identify opportunities for sponsorship, partnerships, and revenue-generating events.
• Monitor financial performance and prepare budget reports.
• Oversee the maintenance and cleanliness of both indoor and grounds of the complex.
• Coordinate repairs and improvements to enhance the overall appearance and functionality.
• Plan and execute a diverse range of sports programs, leagues, and events.
• Collaborate with coaches and organizers to ensure successful competitions and activities.
• Stay informed about relevant regulations and ensure compliance with safety and operational standards.
• Develop marketing strategies to attract athletes, teams, and spectators.
• Establish strong ties with the local community, schools, and sports organizations.
• Identify opportunities for facility enhancements and implement improvements.
• Collect and analyze data related to sales, customer feedback, and market trends.

Requirements

• Bachelor's Degree preferred in Business, Sports Management, or a related field.
• Proven experience in sports facility management or a similar leadership role.
• Proven experience operating a facility with overall revenue of $3M.
• Strong organizational, communication, and leadership skills.
• Knowledge of various sports and their specific facility requirements.
• Ability to work flexible hours, including evenings and weekends.
• Excellent analytical and problem-solving abilities.
• Proficiency in using business and data analysis tools.
• A passion for sports and a customer-centric mindset.

Nice-to-haves

• MBA is a plus.

Benefits

• Full-time, Non-Seasonal, Salaried, Exempt position.
• Equal Opportunity Employer.