General Manager

$45,760 - $62,400/Yr

Wingstop - FWS - Fountain Valley, CA

Full-time - Mid Level

Fountain Valley, CA

About the position

The General Manager at Wingstop is responsible for overseeing daily operations, ensuring exceptional customer service, and managing both front and back-of-house teams. This role requires strong leadership skills, a focus on operational excellence, and a commitment to developing team members while working closely with the District Manager.

Responsibilities

• Oversee daily operations of the store in partnership with the District Manager.
• Provide exceptional customer service and manage the front- and back-of-house teams.
• Recruit, select, orient, and train team members.
• Manage performance through coaching, counseling, and discipline.
• Communicate job expectations and review employee performance.
• Perform regular restaurant inspections to ensure standards are met.
• Track inventory and maintain accurate record keeping.
• Resolve issues with food preparation and customer service.
• Maintain a safe and healthy facility environment by enforcing sanitation standards.
• Accomplish company goals by accepting ownership of new responsibilities.

Requirements

• Minimum of 2 years of previous food service or restaurant supervisory experience.
• Food Handler Certification required (can be obtained during onboarding).
• Experience using a computer and POS system.
• Ability to work flexible hours including mornings, evenings, weekends, and holidays.
• Spanish speaking is a plus.

Nice-to-haves

• Experience in a fast-paced restaurant environment.
• Strong business acumen and ability to drive results.

Benefits

• Health insurance
• Dental insurance
• 401(k) with 4% match
• Paid time off
• Cell phone reimbursement
• Vision insurance
• Life insurance