Roxy's Ice Cream Social - Oklahoma City, OK

posted 22 days ago

Full-time - Entry Level
Oklahoma City, OK

About the position

The General Manager at Roxy's Ice Cream Social is responsible for leading a team of 40-50 scoopers to deliver an exceptional ice cream experience. This role requires a self-motivated individual with strong communication skills, organizational abilities, and a positive attitude. The General Manager will ensure the shop maintains high standards of cleanliness and customer service while fostering a collaborative team environment.

Responsibilities

  • Lead and manage a team of 40-50 scoopers.
  • Ensure exceptional customer service and ice cream experience.
  • Maintain cleanliness and organization of the shop at all times.
  • Foster a positive and collaborative team environment.
  • Handle problem-solving and remain calm under pressure.
  • Communicate effectively with team members and customers.

Requirements

  • 1 year of experience in hospitality or customer service.
  • Strong leadership and communication skills.
  • Ability to multitask and stay focused during busy periods.
  • Organizational skills and attention to detail.

Nice-to-haves

  • Food service experience is a bonus but not required.
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