General Manager

Dunham's Sports - Livonia, MI

Full-time - Manager

Livonia, MI

101-250 employees

Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

About the position

The General Manager at Dunham's Sports is responsible for overseeing the daily operations of the store, ensuring exceptional customer service, and leading a team to drive sales. This role requires strong leadership and organizational skills, as well as a passion for sports and retail management.

Responsibilities

• Oversee operational, merchandising, and administrative functions within the store.
• Lead and train staff to provide exceptional customer service.
• Manage store opening and closing responsibilities.
• Drive sales through customer service and report analysis.

Requirements

• Must have 5 years of retail management experience.
• Strong organizational and leadership skills.
• Excellent interpersonal communication skills.
• Problem-solving ability and analytical skills.
• Ability to provide high-level customer service and train staff accordingly.

Nice-to-haves

• Knowledge of sporting goods, including apparel, field & stream, footwear, exercise, and general athletics.

Benefits

• Merchandise discount
• Health, dental and vision coverage
• Prescription plan
• Life, STD, LTD insurance