General Manager

Locale Hospitality - Madison, WI

Full-time - Mid Level

Madison, WI

Accommodation

About the position

This position involves taking ownership of the property opening by managing pre-opening tasks and leading the team during the ramp-up phase. The individual will focus on operational excellence, particularly in housekeeping and building maintenance, while ensuring high employee satisfaction and effective vendor management.

Responsibilities

• Manage pre-opening tasks during property ramp-up.
• Interview, hire, and train new team members for property launch.
• Drive employee satisfaction scores and operational excellence.
• Focus on housekeeping operations and building maintenance.
• Ensure adherence to property preventative maintenance protocols.
• Coordinate with vendors for property repairs while managing costs.
• Maintain property condition and FF&E in guest units, public areas, and BOH.
• Develop and implement best practices for optimizing occupancy and net rates.
• Manage and grow vendor relationships and costs.
• Foster relationships between ownership and management.
• Oversee property expenses and manage monthly checkbooks.
• Support property sales through site tours and events.
• Build partnerships within the community.

Requirements

• Minimum of 3 years of hospitality leadership experience.
• Previous experience with heart of house operations preferred.
• Experience managing housekeeping operations and laundry.
• Skilled in recruiting and onboarding new employees.
• Strong critical thinking skills to find innovative solutions.
• Ability to drive culture through effective communication and team meetings.
• Tech-savvy to manage inventory of systems and products.