General Merchandise Team Leader

$48,360 - $82,160/Yr

Target - Phoenixville, PA

Part-time - Entry Level

Phoenixville, PA

10,001+ employees

General Merchandise Retailers

About the position

The General Merchandise Team Leader at Target is responsible for ensuring a consistent and efficient shopping experience for guests by overseeing various operational processes within the store. This role involves leading a team to manage product availability, pricing, inventory accuracy, and guest service, while also fostering a culture of inclusivity and safety. The position requires strong leadership skills and the ability to adapt to a fast-paced retail environment.

Responsibilities

• Demonstrate a service culture that prioritizes the guest service experience.
• Execute daily/weekly workload to deliver on department and store sales goals and guest engagement.
• Help lead the understanding of operational procedures and their impact on profitability and inventory accuracy.
• Empower the team to create a consistent experience for guests.
• Assess reporting to identify gaps in processes and assist in developing a resolution plan.
• Be an expert in operations, accuracy, process, and efficiency.
• Help with execution of processes in inbound, outbound, replenishment, and promotional signing.
• Lead pick, pack, and ship fulfillment work as applicable.
• Work with Closing teams to ensure the store is guest ready.
• Create a scheduling plan based on business workload and guest traffic.
• Enable team members to stay up-to-date on relevant trends and products.
• Evaluate candidates for open positions and develop a guest-centric team.
• Lead team onboarding and training to close knowledge gaps.
• Establish clear goals and expectations for team members.
• Help lead and coach the team to ensure accuracy and efficiency in all GM processes.
• Work a schedule that aligns with guest and business needs, including early mornings, evenings, and weekends.
• Assess Fulfillment business and make decisions to help teams fulfill guest orders accurately and efficiently.
• Demonstrate a commitment to diversity, equity, and inclusion.
• Create a safety advocacy culture and hold the team accountable for safety practices.
• Support guest services such as back-up cashier and digital fulfillment processes.

Requirements

• High school diploma or equivalent.
• Age 18 or older.
• Previous retail experience preferred, but not required.
• Ability to lead and hold others accountable.
• Effective communication skills.
• Capability to remain focused and composed in a fast-paced environment.
• Welcoming and helpful attitude.
• Ability to manage workload and prioritize tasks independently.

Nice-to-haves

• Experience in retail management or leadership roles.
• Familiarity with inventory management systems.
• Knowledge of merchandising and pricing strategies.

Benefits

• Comprehensive health benefits including medical, vision, dental, and life insurance.
• 401(k) plan.
• Employee discount program.
• Short-term and long-term disability insurance.
• Paid sick leave.
• Paid national holidays.
• Paid vacation.