Ultimate Staffing - Costa Mesa, CA

posted 3 months ago

Full-time - Entry Level
Costa Mesa, CA
Professional, Scientific, and Technical Services

About the position

The General Office Clerk / Customer Service Representative position at Ultimate Staffing Services is an exciting opportunity for individuals looking to enhance their career in a dynamic office environment. This role is based in Costa Mesa, CA, and involves working closely with clients to provide exceptional customer service and support. The ideal candidate will be responsible for handling customer inquiries, managing data entry tasks, and ensuring that all client communications are handled efficiently and professionally. This is not a call center position; instead, the focus is on providing personalized service through email and phone interactions with clients. Candidates must be detail-oriented and possess a strong background in customer service or sales, as these skills are crucial for success in this role. In this position, you will be expected to manage multiple tasks simultaneously while maintaining a high level of accuracy and attention to detail. You will be the first point of contact for clients, addressing their needs and concerns promptly. This role requires a proactive approach to problem-solving and the ability to communicate effectively with clients to gather necessary information. The work environment is fast-paced, and you will be expected to adapt quickly to changing priorities while maintaining a positive attitude and professionalism. This position offers a full-time schedule with a competitive hourly wage of up to $23. Candidates must be willing to work onsite and demonstrate a commitment to providing excellent customer service. If you are looking for a role that allows you to utilize your skills in a supportive and engaging environment, we encourage you to apply.

Responsibilities

  • Handle customer inquiries via email and phone.
  • Perform data entry tasks accurately and efficiently.
  • Provide exceptional customer service to clients.
  • Follow up with clients for additional information as needed.
  • Maintain organized records of client communications.

Requirements

  • Recent work experience in an office setting.
  • Strong customer service skills.
  • Experience in data entry.
  • Ability to communicate effectively over the phone and via email.
  • Detail-oriented with strong organizational skills.

Nice-to-haves

  • Background in sales is preferred but not mandatory.
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