General Office Clerk

Robert Half - Stamford, CT

Full-time - Entry Level

Stamford, CT

Administrative and Support Services

About the position

We are offering a short-term contract employment opportunity in the industry of administrative services, located in Stamford, Connecticut. We are in need of a General Office Clerk who will handle a variety of tasks related to customer service and data management. The General Office Clerk will be responsible for providing exceptional customer service, addressing customer inquiries, and resolving any issues that may arise. This role requires processing and organizing customer data with accuracy and efficiency, utilizing Microsoft Excel for data entry and other administrative tasks, and maintaining and updating customer records on a regular basis. In addition, the General Office Clerk will monitor customer accounts and take necessary actions based on account status, ensuring that all customer applications are processed in a timely manner. The role also involves organizing files and other documentation as required, contributing to the overall efficiency of the office through effective task management, and collaborating with other team members to ensure high-quality customer service. This position is crucial for maintaining the smooth operation of the office and ensuring customer satisfaction.

Responsibilities

• Providing customer service, addressing customer inquiries and resolving any issues.
• Processing and organizing customer data with accuracy and efficiency.
• Utilizing Microsoft Excel for data entry and other administrative tasks.
• Maintaining and updating customer records on a regular basis.
• Monitoring customer accounts and taking necessary actions based on account status.
• Ensuring all customer applications are processed in a timely manner.
• Organizing files and other documentation as required.
• Contributing to the overall efficiency of the office through effective task management.
• Collaborating with other team members to ensure high quality customer service.

Requirements

• Must have a high school diploma or equivalent
• Proven experience in a similar role is beneficial
• Strong customer service skills
• Demonstrated ability to organize files and documents
• Proficient in basic computer applications (Word, Excel, Email)
• Strong verbal and written communication skills
• Ability to work in a fast-paced environment
• Good time management and multitasking abilities
• Detail-oriented and accurate in performing tasks
• Ability to maintain confidentiality of sensitive information
• Positive attitude and ability to work well in a team.

Benefits

• Medical insurance
• Vision insurance
• Dental insurance
• Life insurance
• Disability insurance
• 401(k) plan