General Office Clerk

Robert Half - Tampa, FL

Full-time - Entry Level

Tampa, FL

Administrative and Support Services

About the position

The General Office Clerk position at Robert Half in Tampa, Florida, is a short-term contract role focused on administrative and customer service tasks. The role requires excellent organizational and data entry skills in a dynamic and fast-paced environment, primarily dealing with gift card orders and customer inquiries.

Responsibilities

• Assist with the organization and dispatch of gift cards for our consumers.
• Handle online orders and prepare gift cards for mailing.
• Maintain accurate records of gift card orders and dispatches.
• Provide customer service by responding to customer inquiries related to gift card orders.
• Print labels and gift card holders, ensuring they are correctly assembled for mailing.
• Oversee the shipping functions, ensuring gift cards are mailed out accurately and in a timely manner.
• Manage and organize files related to gift card orders and shipments.
• Use data entry skills to maintain and update our customer database accurately.
• Assist with other administrative tasks as required.

Requirements

• Proficiency in Administrative Assistance tasks including managing schedules, coordinating meetings, and handling office correspondence
• Exceptional Customer Service skills with the ability to communicate effectively and resolve issues promptly
• Experience in Data Entry with a high level of accuracy and attention to detail
• Familiarity with Organizing Files and maintaining a well-structured filing system
• Knowledge of Shipping Functions including planning, routing, and tracking deliveries
• Ability to multitask and prioritize in a fast-paced office environment
• Strong computer skills, including Microsoft Office Suite and data management software
• Excellent written and verbal communication skills
• High school diploma or equivalent education level
• Proven ability to work effectively both independently and in a team-based environment
• Demonstrated willingness to be flexible and adaptable to changing priorities.

Benefits

• Medical insurance
• Vision insurance
• Dental insurance
• Life insurance
• Disability insurance
• 401(k) plan