General Office Clerk

Robert Half - Reno, NV

Full-time - Entry Level

Reno, NV

Administrative and Support Services

About the position

The General Office Clerk position at Robert Half in Reno, Nevada, is a long-term contract role within the transport industry. The primary focus of this role is to perform general office duties, including filing, data entry, and customer account management, to ensure the smooth operation of the office and enhance customer satisfaction.

Responsibilities

• Facilitate filing and document scanning tasks to ensure proper organization and accessibility of files.
• Carry out light data entry tasks, ensuring accuracy and efficiency in updating records.
• Oversee customer inquiries, providing prompt and accurate responses to enhance customer satisfaction.
• Monitor customer accounts, ensuring accurate and up-to-date records are maintained.
• Process credit applications from customers, ensuring accuracy and efficiency in the process.
• Maintain customer credit records, ensuring they are accurate and updated as required.
• Take appropriate action on customer accounts based on the monitoring process to ensure customer satisfaction and compliance with company policies.
• Assist in other general office tasks as required, ensuring the smooth operation of the office.
• Collaborate with team members to ensure efficient handling of office tasks.
• Utilize skills in Document Scanning and Filing to enhance office efficiency and organization.

Requirements

• Must have a high school diploma or equivalent
• Proven experience as an office clerk or other clerical position
• Familiarity with office procedures and basic accounting principles
• Working knowledge of office devices and processes
• A fast typist with knowledge in stenography and taking dictations
• Very good knowledge of MS Office
• Excellent communication skills
• Very good organizational and multi-tasking abilities
• Must possess skills in document scanning and filing
• Must be able to legally work in the transport industry
• Ability to handle sensitive, confidential information
• Must have a strong work ethic and high level of integrity.

Benefits

• Medical insurance
• Vision insurance
• Dental insurance
• Life insurance
• Disability insurance
• 401(k) plan