General Office Clerk

$35,360 - $35,360/Yr

Unclassified - Miami, FL

Full-time - Entry Level

Miami, FL

About the position

The General Office Clerk position is a temporary, full-time role located at 14655 SW 122nd Avenue, Miami, FL 33186, offering a pay rate of $17 per hour. The job entails a variety of administrative tasks that are essential for the smooth operation of the office. The clerk will be responsible for maintaining electronic filing systems, managing records, and performing routine office duties. This includes using computers, scanners, faxes, and multi-line phones, as well as handling citizen complaints and creating work orders. The role requires a high school diploma and at least two years of administrative experience. In this position, the clerk will prepare, scan, and attribute documentation for archival into the Department's Electronic Document Management System (EDMS). They will independently review documents to determine their attribution and archive them accordingly, ensuring that the document number is recorded on the hard copy files. Attention to detail is crucial, as the clerk will need to self-check their work for accuracy. Additionally, the clerk will perform switchboard and receptionist duties, which involve answering incoming calls, making proper connections or transfers, and taking messages when necessary. They will also handle radio dispatch duties, coordinating and relaying messages to supervisors and field personnel. The clerk will receive and process work orders and complaints from the public and other government agencies, maintaining the work order database and ensuring that files and records reflect the status of actions taken. General office duties will also include sorting and distributing incoming and outgoing mail, operating office equipment, and performing other routine tasks as needed.

Responsibilities

• Prepares, scans, and attributes documentation for archival into the Department's Electronic Document Management System (EDMS).
• Independently reviews documents to determine attribution.
• Archives documents into the system and records the document number on hard copy files.
• Self-checks work for accuracy.
• Performs switchboard/receptionist duties by answering all incoming calls and making proper connections/transfers.
• Takes messages when calls cannot be delivered immediately.
• Performs radio dispatch duties by coordinating and relaying messages to supervisors and field personnel.
• Receives and processes work orders and complaints called in by the public and other government agencies.
• Contacts other DOT offices or government agencies with work orders/complaints as needed.
• Maintains the work order database.
• Maintains files and records to show the status of action in processing correspondence.
• Compiles data from records.
• Performs general office duties by receiving, sorting, and distributing incoming and outgoing mail.
• Operates computers, printers, scanners, copiers, multi-line telephone systems, and other office-related equipment.
• Performs other routine office duties.

Requirements

• High school diploma.
• Two (2) years of administrative experience.
• Proficiency in electronic filing systems and MS Office, including Outlook email.
• Experience with office equipment such as scanners, faxes, and multi-line phones.