General Office Clerk

Robert Half - Tampa, FL

Full-time - Entry Level

Tampa, FL

Administrative and Support Services

About the position

The General Office Clerk position is a short-term contract role based in Tampa, Florida, focused on providing administrative and customer service support within a dynamic and fast-paced environment. The role requires strong organizational and data entry skills to manage gift card orders and ensure efficient dispatching and customer service.

Responsibilities

• Assist with the organization and dispatch of gift cards for our consumers.
• Handle online orders and prepare gift cards for mailing.
• Maintain accurate records of gift card orders and dispatches.
• Provide customer service by responding to customer inquiries related to gift card orders.
• Print labels and gift card holders, ensuring they are correctly assembled for mailing.
• Oversee the shipping functions, ensuring gift cards are mailed out accurately and in a timely manner.
• Manage and organize files related to gift card orders and shipments.
• Use data entry skills to maintain and update our customer database accurately.
• Assist with other administrative tasks as required.

Requirements

• Proficiency in Administrative Assistance tasks including managing schedules, coordinating meetings, and handling office correspondence.
• Exceptional Customer Service skills with the ability to communicate effectively and resolve issues promptly.
• Experience in Data Entry with a high level of accuracy and attention to detail.
• Familiarity with Organizing Files and maintaining a well-structured filing system.
• Knowledge of Shipping Functions including planning, routing, and tracking deliveries.
• Ability to multitask and prioritize in a fast-paced office environment.
• Strong computer skills, including Microsoft Office Suite and data management software.
• Excellent written and verbal communication skills.
• High school diploma or equivalent education level.
• Proven ability to work effectively both independently and in a team-based environment.
• Demonstrated willingness to be flexible and adaptable to changing priorities.