General Office Manager (Power & Baseline, AZ)

Dental Depot - Mesa, AZ

Full-time - Mid Level

Mesa, AZ

11-50 employees

Professional, Scientific, and Technical Services

About the position

The General Office Manager at Dental Depot is responsible for overseeing the daily operations of the dental practice, ensuring efficient management of both clinical and administrative tasks. This role focuses on enhancing patient care and satisfaction, managing staff, and maintaining compliance with health and safety regulations. The Office Manager will lead a team, provide training, and foster a positive work environment to achieve practice performance goals.

Responsibilities

• Manage and oversee daily office operations, including staff and patient interactions.
• Consult with medical, business, and community groups to address service problems and enhance public relations.
• Debrief Directors on practice business and operational updates.
• Lead daily employee huddles and train staff.
• Determine work schedules and assignments for employees.
• Provide constructive feedback to improve team morale.
• Conduct yearly performance evaluations for staff.
• Monitor employee performance and administer disciplinary actions as needed.
• Prepare and deliver timely administration of paperwork and reports.
• Plan and monitor office budget focusing on staffing and resources.
• Ensure compliance with licensing laws and health regulations.
• Communicate respectfully with patients, vendors, and employees.
• Utilize conflict resolution techniques to manage office conflicts and patient complaints.

Requirements

• High school diploma or GED required.
• 3+ years of experience in Dental Office Management preferred.
• Successful completion of Manager-In-Training Program (MIT) preferred.
• Must have current Scheduling Institute Certification within 30 days of employment.
• Valid driver's license and proof of vehicle insurance required.

Nice-to-haves

• Knowledge of Eaglesoft dental software preferred but not required.
• Experience in conflict management and resolution.

Benefits

• Health insurance coverage
• Paid time off
• 401k retirement plan
• Professional development opportunities