General Operations Manager

Drivetime - Columbus, OH

Full-time - Mid Level

Columbus, OH

501-1,000 employees

Motor Vehicle and Parts Dealers

About the position

The General Operations Manager at DriveTime Family of Brands is responsible for overseeing the Reconditioning Center's operations, ensuring that all vehicles meet quality standards before being sent to retail stores. This role involves managing team performance, workflow, and operational efficiency while achieving bottom line objectives. The manager will also focus on recruiting, training, and developing staff to maintain high-quality service and productivity.

Responsibilities

• Assist in the management of all aspects of the Reconditioning Center.
• Ensure dealerships are supplied with a variety of high-quality vehicles to meet sales demand.
• Achieve bottom line management objectives through effective team management and operational efficiency.
• Work with regional management and buyer team to establish supply chain goals.
• Complete recruiting, screening, and hiring of Reconditioning Center team members.
• Hold regularly scheduled meetings with Reconditioning Center staff.
• Ensure Team Leads effectively train and develop their direct reports.
• Evaluate team performance and provide timely feedback based on observations and performance statistics.
• Assist in the completion and conduct of performance evaluations.

Requirements

• High School Diploma or equivalent; college degree in business or vocational/technical school preferred.
• 4+ years managing a minimum of 15 employees or more.
• Demonstrated ability to manage and work with all levels of employees and customers.
• Valid driver's license with a good driving record.

Nice-to-haves

• 5-7 years total automotive repair experience.
• Experience in supply chain management.

Benefits

• Medical, dental, and vision insurance coverage.
• 401(K) retirement plan.
• Company paid life insurance policy.
• Short and long-term disability coverage.
• Growth opportunities with promotions available.
• Tuition reimbursement for professional development.
• Wellness program with incentives and discounts on medical premiums.
• Consistent work schedule with Sundays off.
• Paid time off and paid holidays.