Sedgwick - San Antonio, TX
posted 23 days ago
Full-time - Entry Level
San Antonio, TX
10,001+ employees
Insurance Carriers and Related Activities
About the position
The General & Product Liability Claim Representative at Sedgwick is responsible for analyzing and processing low-level product liability claims for a dedicated client. This remote position emphasizes a culture of caring, flexibility, and professional growth, allowing representatives to work autonomously while delivering innovative solutions to clients across various industries. The role requires strong analytical skills and the ability to negotiate settlements while maintaining high service standards.
Responsibilities
- Analyzing and processing claims through well-developed action plans to an appropriate and timely resolution by investigating and gathering information to determine the exposure on the claim.
- Negotiating settlement of claims within designated authority.
- Communicating claim activity and processing with the claimant and the client.
- Reporting claims to the excess carrier and responding to requests of directions in a professional and timely manner.
Requirements
- 2 years of claims management experience or equivalent combination of education and experience required.
- High School Diploma or GED required; Bachelor's degree from an accredited college or university preferred.
- Professional certification as applicable to line of business preferred.
Nice-to-haves
- Experience in customer service or client-facing roles.
- Knowledge of industry best practices in claims management.
Benefits
- Flexible work schedule.
- Referral incentive program.
- Career development and promotional growth opportunities.
- Comprehensive benefits offering including medical, dental, vision, and 401K on day one.
