General Sales Manager

Confidential - Mendon, MA

Full-time - Manager

Mendon, MA

About the position

The General Sales Manager is a key leadership role within a growing Automotive Group, responsible for overseeing the sales operations of both new and used vehicles. This position requires a strong focus on customer service, ethical standards, and the ability to create a positive sales environment. The General Sales Manager will lead a team, manage profitability, and ensure that sales targets are met while fostering a culture of training and development.

Responsibilities

• Identify coaching needs and promote training opportunities
• Hire, mentor, and monitor the performance of department managers
• Set an example of professionalism through actions and appearance
• Ensure target revenues are met or exceeded
• Responsible for managing profitability in both the new and pre-owned vehicle departments
• Assist in developing and managing an effective advertising and marketing plan
• Responsible for developing a productive relationship throughout the dealership
• Be the biggest promoter of customer service index (CSI) throughout the dealership
• Maintain a positive and ethical working relationship with all employees, manufacturers, lenders, vendors, and customers

Requirements

• Proven track record of achieving goals
• Outstanding communications skills
• Professional appearance and work ethics
• Excellent organizational skills
• Must have a valid driver's license and clean driving record
• Must be able to pass a criminal background check and drug screen
• Experience in a dealership for at least 1 year

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance