General Sales Manager

Mastria Automotive - Raynham, MA

Full-time - Mid Level

Raynham, MA

About the position

The General Sales Manager at Mastria Auto Group is responsible for leading the sales team, meeting sales forecasts, and ensuring customer satisfaction. This role emphasizes training and managing sales representatives while fostering a positive and professional environment. The position is designed for a motivated individual who is customer-focused and can enhance the sales process through effective relationship-building and support.

Responsibilities

• Meet monthly forecast and sales volume and sufficient gross to meet profit objectives
• Manage, train, and direct a team of Sales Representatives
• Maintain a professional management style that sets the example for enthusiasm and accountability
• Support other operational units within the store to achieve maximum return on opportunity for the dealership
• Assist new car and used sales associates in closing sales as needed
• Work directly with employees and customers to develop relationships and enhance the sales process
• Build rapport with customers to establish a customer network
• Provide training and support to the sales staff and assist in closing deals
• Help manage all other aspects of the sales department
• Offer assistance or direction to any customer who enters the dealership showroom or sales lot
• Assist customers in selecting a vehicle by asking questions and listening carefully to their responses
• Explain product performance, application, and benefits to prospects

Requirements

• Must be interested in training additional sales associates and work within a team environment
• Comfortable with compensation based on commission sales
• Enthusiastic with high energy throughout the sales workday
• Outgoing with a friendly personality, especially while handling objections & negotiating pricing
• Have quality customer service skills
• Possess strong communication skills
• Must have a clean & valid driver's license

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid holidays