General Sales Manager

$60,000 - $80,000/Yr

Harley-Davidson - Milwaukee, WI

Full-time - Mid Level

Milwaukee, WI

Transportation Equipment Manufacturing

About the position

The General Sales Manager at Milwaukee Harley-Davidson is responsible for overseeing the sales department operations, ensuring high-quality customer service, and managing the performance of sales associates. This role is crucial in maintaining profitability and efficiency within the sales department while fostering a positive work environment for employees.

Responsibilities

• Oversee and manage all operations of new and pre-owned vehicle sales.
• Ensure the sales department contributes acceptable levels of gross and net profit.
• Train and motivate sales personnel, ensuring availability when needed.
• Manage sales, trade-ins, and delivery of all new and used vehicles.
• Maintain established procedures for timely and proper completion of paperwork.
• Provide high-quality vehicle sales to customers using proactive sales techniques.
• Greet customers in a courteous and friendly manner.
• Ensure customers are properly qualified for their needs and ability to buy.
• Develop a consistent quotation methodology for vehicle sales and trade-ins.
• Maintain sales follow-up programs and budgeted revenue objectives.
• Provide performance reports to GM / Director of Sales as requested.
• Attend training sessions to stay current with sales department issues.
• Establish departmental work schedules and balance employee workloads.
• Train Sales Associates in consistent sales methodologies.
• Manage employee performance and conduct timely performance reviews.
• Assist with recruiting, interviewing, hiring, and terminating employees.

Requirements

• Ability to get along with a broad customer base.
• Knowledge and/or experience in sales of KTM/Triumph motorcycles or ability to learn quickly.
• Proactive and self-controlled work ethic; self-starter.
• Good organizational and excellent time management skills.
• Exceptional people skills and rapport building.
• Experience with inventory management required.
• Ability to achieve sales quotas.
• Excellent closing skills.

Benefits

• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance