General Sales Manager

$45,000 - $55,000/Yr

Confidential - Austin, TX

Full-time - Mid Level

Austin, TX

About the position

The General Sales Manager at Massage Envy is responsible for leading multiple locations to deliver exceptional customer service and sales performance. This role involves managing daily operations, building a high-achieving team, and fostering a positive workplace culture. The manager will work closely with franchise owners and staff to achieve performance goals and ensure compliance with operational standards.

Responsibilities

• Manage daily operations of the location to ensure a clean, safe, and therapeutic environment.
• Drive membership growth and promote retail sales in collaboration with the franchisee.
• Set clear expectations and provide ongoing training and mentorship to team members.
• Address all operational details, including inventory management and compliance with labor laws.
• Create a strong workplace culture where employees feel valued and recognized for their contributions.
• Model the core values of Massage Envy, including optimism, gratitude, and empathy.

Requirements

• Bachelor's degree (preferred)
• 1 year of sales experience
• 1 year of customer service experience
• 1 year of management experience
• 2 years of leadership experience in a relevant field
• Experience in marketing or retail management.

Nice-to-haves

• Experience in the massage therapy industry
• Experience in spa management
• Experience in esthetic services
• Experience in training and hiring management.

Benefits

• Health insurance
• Dental insurance
• 401(k)
• Paid time off
• Vision insurance
• 401(k) matching