General Stoe Manager- Mobil

Global Partners - Plainville, MA

Full-time - Mid Level

Plainville, MA

Petroleum and Coal Products Manufacturing

About the position

The General Store Manager at Global Partners is responsible for overseeing the daily operations of the store, ensuring adherence to company policies, maximizing profitability, and maintaining high standards of customer service and store appearance. This role involves direct supervision of staff, managing expenses, and fostering a positive shopping experience for guests. The manager will also lead a high-performing team and implement training and development initiatives to enhance staff capabilities.

Responsibilities

• Maximize store profitability by managing controllable expenses and optimizing revenue streams.
• Ensure guest and associate satisfaction while exceeding brand standards.
• Select, develop, and lead a highly engaged team.
• Cultivate a positive shopping experience for all guests and respond to complaints or inquiries.
• Solicit guest feedback and create plans to meet their expectations.
• Staff the store appropriately to meet business demands in a 24/7 environment.
• Conduct management training and oversee associate training for proficiency and safety.
• Create an inclusive store atmosphere that respects diversity and promotes engagement.
• Support the development of associates through performance management and career conversations.
• Ensure compliance with safety standards and operational efficiency by analyzing opportunities and executing policies.
• Lead change initiatives and educate associates on the need for change.
• Monitor financial performance and manage inventory to maximize sales and reduce waste.

Requirements

• Leadership experience in a fast-paced retail, food service, or fuel environment.
• Experience in selecting, training, and managing staff.
• Proficiency in labor allocation, sales building, scheduling, and expense management.
• Ability to coach and develop team members through effective leadership skills.
• High School Diploma or Equivalent.

Nice-to-haves

• Experience in a retail or fuel environment preferred.
• Demonstrated ability to analyze trends and apply a systems thinking approach.

Benefits

• Competitive salaries and opportunities for growth.
• Health and wellness benefits including medical, dental, vision, and life insurance.
• 401k plan with a matching component.
• Tuition reimbursement after 6 months of service.
• Paid volunteer time-off to support community organizations.