General Store Manager- Jiffy Mart

Global Montello Group Corp. - Town of Rockingham, VT

Full-time - Mid Level

Town of Rockingham, VT

Gasoline Stations and Fuel Dealers

About the position

The position involves managing a retail store within Global Partners LP, focusing on maximizing profitability, ensuring guest satisfaction, and leading a high-performing team. The role requires a strong emphasis on relationship building, operational efficiency, and compliance with safety and company standards. The manager will be responsible for staffing, training, and developing associates while fostering an inclusive and positive shopping experience for guests.

Responsibilities

• Maximize store profitability by managing controllable expenses and optimizing revenue streams.
• Ensure guest and associate satisfaction while exceeding brand standards.
• Select, develop, and lead a highly engaged team.
• Cultivate a positive shopping experience for all guests and respond to complaints or inquiries.
• Solicit guest feedback and create plans to meet their expectations.
• Staff the store appropriately to meet business demands in a 24/7 environment.
• Identify hiring needs and allocate resources effectively.
• Conduct management training and oversee associate training for proficiency and safety.
• Create an inclusive store atmosphere and promote mutual understanding among team members.
• Support the development of associates through performance management and career conversations.
• Monitor and assess individual work to maintain high standards of excellence.
• Provide feedback, coaching, and complete performance appraisals.
• Ensure compliance with safety standards and company policies.
• Lead change initiatives and educate associates on the need for change.
• Meet or exceed key performance metrics and deliver budgeted merchandise gross profit.
• Manage inventory and cash handling procedures, including bank deposits and change orders.
• Build relationships with community partners.

Requirements

• Leadership experience in a fast-paced retail, food service, or fuel environment.
• Experience in selecting, training, and managing staff.
• Experience with labor allocation, sales building, scheduling, and managing expenses.
• Ability to coach and develop team members through effective leadership skills.
• High School Diploma or Equivalent.

Nice-to-haves

• Experience in a retail or fuel environment preferred.
• Demonstrated ability to analyze trends and apply a systems thinking approach.

Benefits

• Competitive salaries and opportunities for growth.
• Health, dental, vision, and life insurance.
• 401k with a matching component.
• Tuition reimbursement after 6 months of service.
• Paid volunteer time-off to support community organizations.