General Store Manager

$68,000 - $72,000/Yr

Red Door Escape Room - Las Vegas, NV

posted 22 days ago

Full-time - Mid Level
Las Vegas, NV
Amusement, Gambling, and Recreation Industries

About the position

The General Store Manager at Red Door Escape Room in Las Vegas is a pivotal leadership role responsible for overseeing all aspects of location operations. This includes managing staff, maintaining puzzles, and ensuring the use of cutting-edge technology to deliver exceptional guest experiences. The ideal candidate will thrive in a fast-paced, entertainment-driven environment and have a passion for creating memorable experiences for guests.

Responsibilities

  • Manage daily operations and lead your team to ensure the ultimate guest experience
  • Delegate responsibilities and organize staff schedules to maximize efficiency
  • Build and develop a high-performing team, fostering collaboration and engagement
  • Oversee recruitment, training, performance management, and staff retention
  • Maintain operational excellence through implementation of policies and procedures
  • Ensure the location stays at the cutting edge of escape room design and technology
  • Proactively track and report on performance metrics to meet business goals
  • Foster a positive team culture and maintain a strong, energetic work environment
  • Stay informed on industry trends and integrate them into location strategies
  • Take on various branch responsibilities including marketing, sales, and customer service

Requirements

  • 2-4 years of management or leadership experience, preferably in a business or entertainment setting
  • Proficient in learning new software applications and tools
  • Strong communication and interpersonal skills, with the ability to inspire and lead
  • Excellent organizational and leadership capabilities
  • Ability to identify and attract talent, as well as train and develop staff
  • Analytical mindset with experience in data analysis, financial reporting, and budgeting
  • Proven ability to promote and grow the business, including securing corporate bookings

Benefits

  • Health insurance
  • Dental insurance
  • 401(k)
  • Paid time off
  • Vision insurance
  • 401(k) matching
  • Employee discount
  • Flexible schedule
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