Generalist, Human Resources Operations

Carvana - Tempe, AZ

Full-time - Mid Level

Tempe, AZ

1,001-5,000 employees

Motor Vehicle and Parts Dealers

About the position

Carvana is seeking a dynamic HR Generalist who is passionate about creating a fun and fulfilling work environment through People Operations. In this role, you will be responsible for driving and developing people policies and procedures across the organization. You will work closely with the Legal, Safety, and HR Operations Teams to understand the ever-changing workforce and legal landscape. Your expertise will be crucial in providing interpretation and consultation to stakeholders, ensuring compliance and safety within Carvana. As an HR Generalist, you will serve as a resource for internal customers regarding employment law, best practices, and company policies. Staying informed about new laws related to employment and people practices is essential. You will conduct investigations in response to various employee relations concerns, including harassment, discrimination, and workplace violence, and will be responsible for communicating updates regarding these investigations and providing timely reports. Your role will also involve organizing and facilitating required trainings, developing effective relationships with People Operations Partners to promote positive employee relations, and analyzing employee relations trends to help develop proactive strategies and solutions. You will respond to inquiries from the general HR inbox and Integrity Line, ensuring timely assistance and resolution. This position requires a proactive approach to managing employee relations and a commitment to fostering a positive workplace culture.

Responsibilities

• Serve as a resource to internal customers about employment law, best practices, and policies.
• Stay abreast and proactively ahead of new laws related to employment and people practices.
• Conduct investigations in response to a range of employee relations concerns, including harassment, discrimination, retaliation, and workplace violence.
• Communicate regularly regarding pending investigations and provide timely investigation reports with supporting documentation for all completed investigations.
• Use effective interviewing and documentation techniques and utilize the designated case management tool for tracking.
• Organize, execute, and occasionally facilitate required trainings, as business needs dictate.
• Develop effective relationships with People Operations Partners to promote positive employee relations throughout the organization.
• Partner with the Legal team and People Operations team in conducting investigations to provide counsel and facilitate prompt and effective resolution of workplace concerns.
• Create and update HR policies and procedures that pertain to employee relations; conduct training on compliance with policies and procedures.
• Analyze employee relations trends with People Operations Partners and help develop proactive strategies, solutions, programs, and policies.
• Respond to inquiries to the general HR inbox and Integrity Line, providing timely and appropriate assistance/resolution.
• Partner closely with other People Operations teams on related projects.

Requirements

• A Bachelor's degree from an accredited institution in HR, Business, Psychology or a related field.
• 3+ years of experience as an HR Generalist or managing workplace investigations.
• Deep understanding of employment law and employee relations.
• Broad understanding of internal and external HR principles and concepts.
• Excellent communication skills; must be an articulate and persuasive communicator, at all levels.
• Demonstrated ability to execute the highest level of confidentiality and respect to private information.
• Ability to prioritize/re-prioritize multiple projects and/or deadlines in a fast-paced and constantly shifting work environment.
• Ability to objectively coach employees and management through complex, difficult and emotional situations.

Nice-to-haves

• Exposure to labor relations or a union environment.

Benefits

• 401(k) matching
• Dental insurance
• Health insurance
• Vision insurance
• Wellness program
• Student loan payments
• Discounts on vehicles
• Benefits for pets
• Opportunities to expand skill set and share knowledge
• Promotions from within
• Start-up atmosphere for rapid career development