Generator Field Service Technician III

About the position

Stewart & Stevenson is seeking a Generator Field Service Technician III to join our team in San Antonio, TX. This role is pivotal in ensuring the reliability and efficiency of our customers' power generation equipment. The technician will be responsible for identifying abnormalities in power generation systems at the customer's location and performing complex repairs as needed. The position requires a strong understanding of Automatic Transfer Switches (ATS) and generator controls, both AC and DC, to accurately troubleshoot and diagnose issues. In this role, the technician will make repair recommendations to customers, order necessary parts, and perform all repairs on power generation equipment and related support systems. Routine maintenance will also be a key responsibility, adhering to established guidelines and schedules to ensure optimal performance. The technician will utilize various measuring equipment, including multimeters and ampmeters, to diagnose and repair equipment effectively. Additionally, conducting load testing using dry type load bank test equipment and performing building tests with automatic transfer switches will be essential tasks. The technician will also assist lower-level Field Service Technicians in completing work assignments and will be expected to maintain a clean and safe work environment. All work must be performed in accordance with established quality standards and safety procedures. Leading generator commissioning activities, verifying system installations, conducting performance tests, and ensuring all components function according to design specifications will also be part of the job.

Responsibilities

• Accurately troubleshoot and diagnose all problems with power generation equipment, including problems with Automatic Transfer Switches (ATS) and generator controls AC and DC.
• Make repair recommendations to customers; order appropriate parts to complete repairs.
• Perform all repairs on power generation equipment and related support equipment; replace support equipment as necessary.
• Perform routine maintenance on equipment according to established guidelines and schedules.
• Utilize measuring equipment including multimeters, ampmeters, and meghometers for the diagnosis and repair of equipment.
• Perform load testing via dry type load bank test equipment and perform building tests utilizing automatic transfer switches and related controls.
• Assist lower level Field Service Technicians in completing work assignments as necessary.
• Maintain a clean and safe work environment.
• Perform all work in accordance with established quality standards and safety procedures.
• Conduct load bank tests to ensure generators can handle their rated capacity and perform effectively under load.
• Lead and perform generator commissioning activities, including verifying system installation, conducting performance tests, and ensuring all components function according to design specifications.

Requirements

• High School Diploma or General Education (GED) required.
• Three to seven years of related experience required.
• Technical certification in automotive, lift truck, heavy equipment, and/or diesel engine repair required.
• Basic computer navigation and utilization skills required.
• Proficiency in Microsoft Office applications (Word, Excel, Outlook) preferred.
• Ability to utilize laptop computers and portable diagnostic tools required.

Nice-to-haves

• Ability to perform work accurately and thoroughly.
• Dependable and trustworthy traits.
• Comfortable in making decisions for oneself.
• Ability to utilize available time to organize and complete work within given deadlines.
• Ability to communicate in writing clearly and concisely.
• Ability to communicate effectively with others using the spoken word.
• Ability to take care of customers' needs while following company procedures.