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Generator Supercenter of Shreveport - Shreveport, LA
posted about 2 months ago
About the position
The Generator Mechanic/Service Technician is responsible for performing repair work and preventative maintenance on whole home standby generators at customer residences. This role involves traveling to various locations using a company-supplied vehicle, communicating with customers, and utilizing mechanical and electrical knowledge to troubleshoot and repair generators. The technician will also document services performed and adhere to safety practices while working primarily outdoors in varying weather conditions.
Responsibilities
- Using company vehicle travel to customers residence
- Communicate directly with customers regarding arrival, work being performed, issues resolved, etc.
- Inspect, troubleshoot, repair, and perform maintenance on the customers home generator.
- Follow technical instruction manuals, diagrams, blueprints, and procedures.
- Test, troubleshoot, and operate automatic transfer switches.
- Document services performed using an electronic software system.
- Adhere to all safety practices and requirements.
- Along with the duties above, other duties may be assigned.
Requirements
- Strong customer service and communication skills (verbal and written).
- Problem-solving, organization, and decision-making skills
- Ability to work independently demonstrating initiative.
- Reading and comprehension skills are required to understand technical manuals, electrical wiring diagrams, and blueprints.
- Ability to drive company vehicles safely to each customers residence within and surrounding area.
- High school diploma or equivalent
- Experience with mechanical small engine repair work
- Experience with electrical wiring.
- Valid driver's license and satisfactory driving record
- Be physically able to perform the job duties including bending, stooping, climbing ladders, pulling, grasping, and walking on uneven surfaces
- The ability to work primarily outdoors in varying weather conditions and temperatures.
- Proper eyesight/vision to be able to perform mechanical repairs safely.
- Must be able to interpret technical manuals, blueprints, and schematics.
Benefits
- Free Friday Breakfasts
- A positive and collaborative work environment
- Voluntary Life Insurance
- Short and Long Term Disability
- Medical, Dental and Vision
- 401K Matching (after 6 months of employment)
- Company work truck is provided (offered after 60 days of employment)
